Kingsman HB3624 36" Traditional Gas Fireplace – Dual-Burner Direct Vent with Log Set
✔ Authorized Kingsman Dealer
✔ Manufacturer's Warranty Included
✔ Curbside Freight Delivery — Free to Your Driveway
✔ 30-Day Return Policy
✔ Fireplace Specialists Available — Call or Chat
A note from our founder
Every fireplace here, I chose myself — and I stand behind each one. Questions before you invest? Email me directly.
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Monthly payments available with Affirm
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No sales tax outside Massachusetts
Orders shipping anywhere except MA pay zero sales tax — real savings on a purchase this size.
Size Options: 36" High Capacity | 42" High Capacity | 36" Standard | 42" Standard
Overview
Classic fireplace warmth, built into your wall
Build the Kingsman Heritage 36" into your wall for a traditional, louvered gas fireplace with the timeless look of a real wood fire — a proven dual-burner system, decorative log set, and glowing ember bed, backed by up to 24,000 BTUs of real, blower-driven heat. The zero-clearance firebox frames directly against combustible walls, so it drops cleanly into new construction or a remodel.
Finish it with your choice of louver and liner. Best for bedrooms, dens, and traditional living spaces where you want a classic fireplace look without a masonry build.
Standard Features
- —Dual burner system with glowing embers and decorative ash bed
- —Louvered design with upper and lower grilles
- —Millivolt or IPI Electronic Ignition
- —Heat-activated blower with variable speed control
- —Ceramic glass viewing panel
- —Decorative log set and ember bed
Specifications
Width: 36 in · Finish: Traditional or Clean View front · Heat: up to 24,000 BTU
| Fuel | Natural Gas or Propane |
| Ignition | Millivolt / IPI (Electronic) |
| BTU Max | 24,000 (NG) |
| Actual Width | 36" |
| Venting | Direct Vent (co-axial) |
| Zero Clearance | Yes |
Shipping & Delivery
Free curbside shipping on every order, with threshold delivery available on request. This model is currently a special order — contact us at support@lumiflares.com and we'll confirm current availability and the lead time before you commit.
As an authorized Kingsman dealer, we confirm your exact configuration with the manufacturer, then email your delivery timeline and tracking.
Manufacturer's Warranty
- ✓1-Year Full Warranty — every component part covered for materials and workmanship, including labor, in the first year after installation (service through an authorized dealer).
- ✓Limited Lifetime Warranty — the heat exchanger, combustion chamber, and burner are covered for as long as the original owner owns the unit.
Applies to units installed in the US or Canada at the original installation site, per Kingsman's printed instructions and local code. Excludes accent light bulbs, gasketing, and paint. See full Kingsman warranty for details.
Frequently Asked Questions
Will the Heritage 36" heat my room?
Yes. At up to 24,000 BTUs (NG) with a heat-activated, variable-speed blower, it provides real supplemental heat for a bedroom or den, not just ambiance.
Where can this be installed?
It's a zero-clearance fireplace, so the firebox can be framed directly against combustible walls — ideal for new construction or a remodel. It is not an insert and does not require an existing masonry fireplace. It does require a direct-vent run terminating through an exterior wall or roof.
Should I choose natural gas or propane?
Pick your fuel when you configure the unit above — both are available. Not sure what your home runs on? Email us before ordering and we'll confirm the right option.
What's the difference between Standard and High Capacity?
The High Capacity Heritage models produce more heat output for larger rooms. If you're deciding between them, email us your room size and we'll point you to the right one.
Do I need a professional to install it?
Yes — a zero-clearance gas fireplace should be framed, vented, and connected by a licensed gas installer to meet local code and protect your warranty. We can connect you with certified installers in your area.
Why Buy From Us
- —Authorized Kingsman Dealer — full manufacturer warranty
- —Expert support before and after your purchase
- —Access to certified installers
- —Free shipping & financing available at checkout
- —Secure checkout with multiple trusted payment options
Planning a build or remodel?
Talk to a fireplace specialist about framing, venting, availability, and finish options before you buy.
📞 Call +1 (877) 879-9191 — Mon–Fri, 8:00 AM–5:00 PM ET
Backorder Policy
High demand, handled with care
Our team works closely with our manufacturing partners to maintain accurate inventory. Occasionally, premium items sell out faster than they can be restocked — and when that happens, we want to make sure your experience is as smooth and transparent as possible. Backordered Kingsman items typically ship within 1–3 months, depending on the model and current production schedule.
Your place in line is secured
When you place a backorder, we'll keep you updated every step of the way — from confirmation to the moment your order ships. You'll never be left wondering where things stand.
Why we process payment at the time of order
When you place a backorder, your payment is processed immediately. Here's why this actually works in your favor:
Secures your place in the production queue
Immediate payment reserves your unit with the manufacturer. Without it, your spot in line isn't guaranteed — especially for high-demand models.
Protects against payment issues down the line
Processing now prevents delays caused by expired card authorizations or outdated payment details while you wait — so your order fulfills without interruption when it's ready to ship.
Changed your mind? Here are your options
We understand plans change. As long as your order hasn't shipped, you have two easy paths:
To cancel, just send us an email before your order ships. Once a shipment is confirmed, we're unable to cancel — but our return policy still applies.
We'll keep you in the loop
You won't have to chase us for updates. We'll respond to any backorder inquiry within 48 business hours, and as soon as we receive new information from the manufacturer — including tracking details — we'll send it your way immediately. When your item comes back in stock, your order is prioritized and processed within 48 business hours so you're always first in line.
Questions about your backorder?
Call us at 877-879-9191 or email support@lumiflares.com — we're happy to give you a status update or help you explore your options.
Delivery Policy
Your fireplace, delivered with care
Because our fireplaces are large, heavy items, they ship via specialized freight carriers — not standard parcel services. This page explains what to expect, how to inspect your delivery, and how we protect you if anything goes wrong.
Our promise to you
If your fireplace arrives damaged and you follow the steps below, we'll take care of everything — whether that means sending a replacement or issuing a full refund. No cost to you, no runaround.
Scheduling your delivery
Once your order ships, the freight carrier will call the phone number you provided at checkout to schedule a delivery window that works for you.
- Someone needs to be home to inspect and sign for the shipment.
- Most deliveries are curbside — the driver brings your item to the edge of your property, but is not typically able to bring it inside or up stairs.
- If you need to reschedule, contact the carrier directly as soon as possible to avoid storage fees.
Inspecting your delivery before you sign
Before signing the delivery receipt, take a moment to look over the packaging. This step is important — your signature releases the carrier from responsibility for visible damage.
- Check for crushed corners, holes, or signs that the box has been tipped or dropped.
- If you spot any packaging damage, write "DAMAGED" on the delivery receipt before signing.
- Take a quick photo of the box while it's still on the truck — this is the strongest evidence for any claim.
Checking for concealed damage
Sometimes packaging looks fine on the outside but the item inside has been damaged in transit. Open your boxes and inspect your fireplace as soon as possible after delivery.
- If you find damage, photograph both the item and the packaging.
- Email us at support@lumiflares.com with your order number and photos.
- Keep all original boxes and packaging until your claim is fully resolved.
Report concealed damage within 48 hours of delivery. After this window, it becomes significantly harder to file a carrier insurance claim on your behalf.
What happens after you report damage
Once we hear from you, our team takes it from there. We'll handle the insurance claim with the carrier on your behalf.
- We'll work with you to arrange a replacement shipment or a full refund — whichever you prefer.
- Our team will keep you updated throughout the process so you always know where things stand.
Questions? We're happy to help.
Call us at 877-879-9191 or email support@lumiflares.com — whether you have a question before delivery or need help with a claim, our team is here for you.
Why Lumiflares
A fireplace is more than a purchase.
It should be an experience.
We're a specialist boutique — not a big-box retailer. Every brand we carry, every product on our site, and every customer we serve gets our full, personal attention. Here's what that means for you.
Personally curated by our founder
We carry Kingsman and Napoleon — two of the most respected names in fireplace craftsmanship — hand-selected by our founder for quality, performance, and safety. When you order, you'll receive a personal thank-you from them directly — because to us, you're not an order number. You're someone trusting us with your home.
100% secure shopping
Our site uses SSL encryption on every transaction. We never store your credit card information — shop with complete confidence.
Authorized dealer — warranty guaranteed
We're a fully authorized dealer for every brand we sell. That means your manufacturer's warranty is always valid and fully protected from day one.
Fully insured shipments
Every order is fully insured against loss or damage in transit. If something goes wrong on the way to you, we handle it — at no cost to you.
30-day returns
Not the perfect fit? Our 30-day return policy is straightforward and fair. We'll help you find the right solution — no pressure, no runaround.
Real support, real people
From the moment you order to the day your fireplace is installed, our team is here for you. Call, email, or reply to any of our messages — we always respond.
Free shipping on every order — no minimum required
We ship free to the contiguous United States on all orders. No hidden fees, no surprise charges at checkout. The price you see is the price you pay.
Still have questions? We'd love to hear from you.
Call us at 877-879-9191 or email support@lumiflares.com — our team is here to help you find exactly what you're looking for.
About the Brand
Kingsman
Kingsman is a Canadian manufacturer known for direct-vent gas fireplaces designed to look as good unlit as they do burning. Engineered and built in Canada, the brand pairs clean-face designs and oversized viewing areas with heavy-gauge steel construction meant to hold up for decades. As an authorized Kingsman dealer, Lumiflares ships every unit new from the manufacturer with free shipping and the full factory warranty.
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