Pro Partners Program

Built for the professionals who build great spaces

If you specify, design, or install premium gas and electric fireplaces for a living, Lumiflares Pro is for you. Get exclusive trade pricing, a dedicated rep, and the tools to deliver exceptional results for your clients — faster and easier than ever.

Interior Designers Architects General Contractors Builders Trade Professionals & More

Watch · Trade Partner Overview

A 77-second overview of the Lumiflares Pro Partner Program.

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Exclusive trade pricing

Start at 5% off with tiered volume discounts for larger projects. Your rep applies pricing directly — no hunting for codes.

Priority fulfillment

Pro orders jump the queue. Expedited processing and shipping from our nationwide warehouse network keeps your projects on schedule.

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Dedicated Pro rep

You'll be assigned a single point of contact for quotes, product sourcing, and technical specs. No hold music. No starting over every call.

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Pro-only access

Early access to new products, exclusive promotions, and a curated selection not available to the general public.

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Tax-exempt purchasing

Qualified businesses can shop tax-exempt. Your rep will walk you through the verification process during onboarding.

Pro Exclusive

Dispatch & Base Setup Service — complimentary on orders over $1,500

As a Pro Member, you get our $149.99 Dispatch & Base Setup Service at no charge on qualifying orders. We handle all installer coordination, delivery timing, and pre-installation briefings — so you can focus on the project, not the logistics.

How to join

Membership is free, with no annual renewal required. Applications are reviewed within 48 business hours.

1

Submit your application

Fill out the Pro Partner application form with your business details and one of the following verification documents.

Accepted documents: business license, EIN number, or state business approval letter.

2

Get approved

Our team reviews every application within 48 business hours. Once approved, your dedicated Pro Rep will reach out to introduce themselves and set up your account.

3

Start saving immediately

Your rep will issue you a unique Pro Discount Code that's yours to keep and reuse on every future order. To apply it, simply make sure you're logged into your Lumiflares account at checkout — your code will work automatically every time, with no expiration.

Tax-exempt purchases: If your business qualifies for tax-exempt status, let your rep know during onboarding. Exemptions are applied based on applicable sales tax rules for your shipping location. Your rep will guide you through the paperwork — it's straightforward.
Specifying for a commercial project? Manufacturer warranties on the brands we carry generally cover residential applications only — commercial installations are typically excluded from coverage. If your project is commercial, tell your rep before you specify and we will confirm the exact warranty position with the manufacturer in writing first.

Verify Us

Business credentials

We know you may be opening a trade account with a company you haven't worked with before. Here's everything you need to verify us independently — without taking our word for it.

Legal entity

Clearway Commerce LLC, doing business as Lumiflares

State registration

Registered in the Commonwealth of Massachusetts

Searchable in the Massachusetts Secretary of the Commonwealth Corporations Division database.

D-U-N-S® number

14-346-5986

Issued by Dun & Bradstreet. Verifiable through the D&B business directory.

Place of business

73 Turnpike Street, Suite 1110
North Andover, MA 01845, United States

Authorized dealer

Kingsman Fireplaces · Napoleon · Dimplex

Full manufacturer warranty applies to every unit we sell, for residential installations. Dealer status is confirmable directly with each manufacturer.

Federal tax ID

Provided on request for W-9, resale certificate, and vendor onboarding.

Contact

+1 877-879-9191 · support@lumiflares.com

Monday–Friday 8:00 AM – 5:00 PM ET · Saturday 10:00 AM – 5:00 PM ET. A real person answers.

Need documentation for vendor onboarding? We can supply a W-9, certificate of insurance, resale certificate, or completed vendor forms. Email your requirements and we'll turn them around within two business days.
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Questions about the Pro Program?

Our Pro team is ready to help — whether you have a current project in mind or just want to learn more before applying.

Monday–Friday 8:00 AM – 5:00 PM ET  ·  Saturday 10:00 AM – 5:00 PM ET  ·  Closed Sunday