Napoleon Elevation 36" Electric Fireplace – Smart WiFi Built-In with Split-Oak Log Bed
Free sizing and venting advice before you buy. Most questions answered same business day.
✔ Authorized Napoleon Dealer
✔ Manufacturer's Warranty Included
✔ Curbside Freight Delivery — Free to Your Driveway
✔ 30-Day Return Policy
✔ Fireplace Specialists Available — Call or Chat
No sales tax outside Massachusetts
Orders shipping anywhere except MA pay zero sales tax — real savings on a purchase this size.
Napoleon Elevation 36" Electric Fireplace – Smart WiFi Built-In with Split-Oak Log Bed
Description
Napoleon Elevation 36" Traditional Electric Fireplace
The Elevation Electric fireplace is a unique blend of authenticity and innovation in home design. Its groundbreaking triple layer flames feature vibrant orange and yellow hues that flawlessly replicate the dynamics of a real fire; growing naturally from front to back and side to middle. Enhanced by premium glowing split oak logs and a modulating ember bed, it creates an authentic fireside ambiance. Effortless control is at your fingertips with a premium remote, the Napoleon Home mobile app, or an optional wall mount control. Designed with the same rough framing as our Elevation Series gas fireplaces, it allows you to frame now and choose your fuel later, offering unparalleled flexibility. Enjoy the unmatched realism and cozy warmth of the Elevation™ Electric Fireplace.
Features
- Requires no venting for easy and cost-effective installations
- 13 top light color options controlled via included remote; more customization offered via the Napoleon Home mobile app
- Tinted glass that maintains flame quality and makes the flames stand out more, ensuring optimal visibility even in bright sunlight
- ECO mode: runs at half heat – consuming less energy
- BOOST mode: heater at max heat with increased blower speed
- 120V delivers 5,000 BTU’s/1,500 watts and 240V delivers 10,000 BTU’s/3,000 watts (hardwire only)
- Available sizes (width): 36", 42"
Convenient Control Options
REMOTE The included remote controls every function of your fireplace including; on/off, thermostat, flame, ember bed, top lights, and blower speed.
NAPOLEON HOME APP With the Smart technology integration, controls extend past the capabilities of the included remote with the Napoleon Home App for ultimate convenience, including the ability to create your Favorite settings, set a schedule and choose from unlimited flame, ember bed, and top light combinations.
SMART HOME SYSTEM With the sound of your voice, easily control select fireplace settings through Google Home and Alexa devices.
What makes the Elevation Stand Out?
- CHOOSE YOUR FUEL LATER With the same rough framing as our Elevation Series Gas Fireplaces, you can frame now and choose your fuel later.
- FLAME TECHNOLOGY Authentic orange and yellow triple layer flame technology mirrors real fire dynamics, growing from front to back and side to middle, in 5 speeds and brightness levels.
- SMART TECHNOLOGY Offers the ability to connect to your phone so you can easily and conveniently control every feature of the fireplace from anywhere, even when you’re not home.
Backorder Policy
Backorder Policy
What to expect, in plain terms
Most Lumiflares orders ship and arrive within 3–5 weeks. Occasionally a model sells out faster than the manufacturer can restock it — that unit is placed on backorder, and production can extend the timeline. Either way, you'll know where your order stands, and you can cancel at any point before it ships.
You can cancel any time before it ships
Email support@lumiflares.com and we'll cancel with the manufacturer and refund you. There's no cancellation window to watch — the right stays open right up until your fireplace leaves the warehouse. A restocking fee may apply where the manufacturer charges one on a configured or special-order unit; if it does, we'll tell you the exact amount before anything is deducted, and there's never a charge for asking. Once it ships, our 30-day return policy takes over.
You won't have to chase us
We confirm your exact configuration with the manufacturer after you order, then email you a delivery timeline. Any backorder question gets a reply within 48 business hours, and new information from the manufacturer — including tracking — goes to you the day we get it. When a backordered item comes back in stock, your order is prioritised and processed within 48 business hours.
If you'd rather not wait
Plans change, and a long lead time is a fair reason to change them. Two options, both available until your order ships:
Why payment is taken when you order
Your card is charged at the time of order rather than at shipping. Two reasons, both practical:
It reserves your unit in the production queue
Manufacturers allocate against paid orders. On high-demand models, an unpaid order doesn't hold a place in line.
It prevents a failed charge weeks later
Card authorisations expire. Charging now means nothing stalls when your fireplace is ready to leave the warehouse.
Paying up front doesn't lock you in. Your right to cancel stays open until the order ships, exactly as described above. Financing through Affirm is available at checkout if you'd rather spread the cost.
Want the current lead time before you order?
Ask us. Call 877-879-9191 Mon–Fri 8–5 ET, Sat 10–5 ET, or email support@lumiflares.com with the model you're looking at and we'll confirm what the manufacturer is quoting this week.
Shipping & Delivery
Delivery Policy
Your fireplace, delivered with care
Because our fireplaces are large, heavy items, they ship via specialized freight carriers — not standard parcel services. This page explains what to expect, how to inspect your delivery, and how we protect you if anything goes wrong.
Our promise to you
If your fireplace arrives damaged and you follow the steps below, we'll take care of everything — whether that means sending a replacement or issuing a full refund. No cost to you, no runaround.
Scheduling your delivery
Once your order ships, the freight carrier will call the phone number you provided at checkout to schedule a delivery window that works for you.
- Someone needs to be home to inspect and sign for the shipment.
- Most deliveries are curbside — the driver brings your item to the edge of your property, but is not typically able to bring it inside or up stairs.
- If you need to reschedule, contact the carrier directly as soon as possible to avoid storage fees.
Inspecting your delivery before you sign
Before signing the delivery receipt, take a moment to look over the packaging. This step is important — your signature releases the carrier from responsibility for visible damage.
- Check for crushed corners, holes, or signs that the box has been tipped or dropped.
- If you spot any packaging damage, write "DAMAGED" on the delivery receipt before signing.
- Take a quick photo of the box while it's still on the truck — this is the strongest evidence for any claim.
Checking for concealed damage
Sometimes packaging looks fine on the outside but the item inside has been damaged in transit. Open your boxes and inspect your fireplace as soon as possible after delivery.
- If you find damage, photograph both the item and the packaging.
- Email us at support@lumiflares.com with your order number and photos.
- Keep all original boxes and packaging until your claim is fully resolved.
Report concealed damage within 48 hours of delivery. After this window, it becomes significantly harder to file a carrier insurance claim on your behalf.
What happens after you report damage
Once we hear from you, our team takes it from there. We'll handle the insurance claim with the carrier on your behalf.
- We'll work with you to arrange a replacement shipment or a full refund — whichever you prefer.
- Our team will keep you updated throughout the process so you always know where things stand.
Questions? We're happy to help.
Call us at 877-879-9191 or email support@lumiflares.com — whether you have a question before delivery or need help with a claim, our team is here for you.
The Lumiflares Difference
Why Lumiflares
A fireplace is more than a purchase.
It should be an experience.
We're a specialist boutique — not a big-box retailer. Every brand we carry, every product on our site, and every customer we serve gets our full, personal attention. Here's what that means for you.
Personally curated by our founder
We carry Kingsman, Napoleon, and Dimplex — three of the most respected names in fireplace craftsmanship — hand-selected by our founder for quality, performance, and safety. When you order, you'll receive a personal thank-you from them directly — because to us, you're not an order number. You're someone trusting us with your home.
100% secure shopping
Our site uses SSL encryption on every transaction. We never store your credit card information — shop with complete confidence.
Authorized dealer — warranty guaranteed
We're a fully authorized dealer for every brand we sell. That means your manufacturer's warranty is always valid and fully protected from day one.
Fully insured shipments
Every order is fully insured against loss or damage in transit. If something goes wrong on the way to you, we handle it — at no cost to you.
30-day returns
Not the perfect fit? Our 30-day return policy is straightforward and fair. We'll help you find the right solution — no pressure, no runaround.
Real support, real people
From the moment you order to the day your fireplace is installed, our team is here for you. Call, email, or reply to any of our messages — we always respond.
Free shipping on every order — no minimum required
We ship free to the contiguous United States on all orders. No hidden fees, no surprise charges at checkout. The price you see is the price you pay.
Still have questions? We'd love to hear from you.
Call us at 877-879-9191 or email support@lumiflares.com — our team is here to help you find exactly what you're looking for.
About the Brand
Napoleon
Napoleon is a Canadian manufacturer based in Barrie, Ontario, with decades of fireplace engineering behind it. Its electric collection — the Elevation, Astound, and TriVista series — pairs hyper-realistic flame technology with smart WiFi and voice control, and installs clean as a built-in or wall mount with no gas line or venting required. As an authorized Napoleon dealer, Lumiflares ships every unit new from the manufacturer with free shipping and the full factory warranty.
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