Napoleon 36-in Element Built-In Electric Fireplace Insert
✔ Authorized Kingsman Dealer
✔ Manufacturer's Warranty Included
✔ Curbside Freight Delivery — Free to Your Driveway
✔ 30-Day Return Policy
✔ Fireplace Specialists Available — Call or Chat
A note from our founder
Every fireplace here, I chose myself — and I stand behind each one. Questions before you invest? Email me directly.
Pay over time with Affirm
Monthly payments available with Affirm
Choose Affirm at checkout to split your purchase into monthly payments. Quick application, no impact to check your rate.
No sales tax outside Massachusetts
Orders shipping anywhere except MA pay zero sales tax — real savings on a purchase this size.
Napoleon 36-in Element Built-In Electric Fireplace Insert
The Napoleon Element 36-in Built-In Electric Fireplace creates a beautiful upgrade for your new construction, or remodeled fireplace. Designed to be versatile in its installation, the firebox can be hardwired to 120/240V or plugged in using a compatible plug kit. The firebox is self-trimming, making installation a breeze and creates a clean, finished look. An optional, more substantial, trim is available should you prefer this look or if your fireplace opening is larger than the fireplace itself. If hard-wired to 240V you can expect up to 10,000 BTUs of heat output, the most of any built-in electric fireplace in its class. You'll enjoy safe and comforting supplemental heat to easily take the chill out of your room without the need to raise your main home thermostat - Resulting in savings on your next heating bill. To create an impressive, authentic appearance, the Element features decorative side brick detailing, hand molded and painted logs, a glowing ember bed and life-like flickering flame effects (adjustable). Additionally, you'll love the 7 top lighting color settings that cast fun hues across the fireplace.
This feature rich and advanced firebox can be used year-round even when additional heat isn't needed since the heater and flame effects operate independently from one another. You'll also be able to adjust the desired temperature, flame settings, on/off timer and top lighting options using the convenient hand-held remote control or manual buttons located on the unit. The Napoleon Element is the perfect choice for homeowners and builder professionals alike, with its ease of installation, high heat output and energy efficiency. Bring this impressive electric fireplace into your home or next construction project, trust us, you won't be disappointed.
Backorder Policy
High demand, handled with care
Our team works closely with our manufacturing partners to maintain accurate inventory. Occasionally, premium items sell out faster than they can be restocked — and when that happens, we want to make sure your experience is as smooth and transparent as possible. Backordered Kingsman items typically ship within 1–3 months, depending on the model and current production schedule.
Your place in line is secured
When you place a backorder, we'll keep you updated every step of the way — from confirmation to the moment your order ships. You'll never be left wondering where things stand.
Why we process payment at the time of order
When you place a backorder, your payment is processed immediately. Here's why this actually works in your favor:
Secures your place in the production queue
Immediate payment reserves your unit with the manufacturer. Without it, your spot in line isn't guaranteed — especially for high-demand models.
Protects against payment issues down the line
Processing now prevents delays caused by expired card authorizations or outdated payment details while you wait — so your order fulfills without interruption when it's ready to ship.
Changed your mind? Here are your options
We understand plans change. As long as your order hasn't shipped, you have two easy paths:
To cancel, just send us an email before your order ships. Once a shipment is confirmed, we're unable to cancel — but our return policy still applies.
We'll keep you in the loop
You won't have to chase us for updates. We'll respond to any backorder inquiry within 48 business hours, and as soon as we receive new information from the manufacturer — including tracking details — we'll send it your way immediately. When your item comes back in stock, your order is prioritized and processed within 48 business hours so you're always first in line.
Questions about your backorder?
Call us at 877-879-9191 or email support@lumiflares.com — we're happy to give you a status update or help you explore your options.
Delivery Policy
Your fireplace, delivered with care
Because our fireplaces are large, heavy items, they ship via specialized freight carriers — not standard parcel services. This page explains what to expect, how to inspect your delivery, and how we protect you if anything goes wrong.
Our promise to you
If your fireplace arrives damaged and you follow the steps below, we'll take care of everything — whether that means sending a replacement or issuing a full refund. No cost to you, no runaround.
Scheduling your delivery
Once your order ships, the freight carrier will call the phone number you provided at checkout to schedule a delivery window that works for you.
- Someone needs to be home to inspect and sign for the shipment.
- Most deliveries are curbside — the driver brings your item to the edge of your property, but is not typically able to bring it inside or up stairs.
- If you need to reschedule, contact the carrier directly as soon as possible to avoid storage fees.
Inspecting your delivery before you sign
Before signing the delivery receipt, take a moment to look over the packaging. This step is important — your signature releases the carrier from responsibility for visible damage.
- Check for crushed corners, holes, or signs that the box has been tipped or dropped.
- If you spot any packaging damage, write "DAMAGED" on the delivery receipt before signing.
- Take a quick photo of the box while it's still on the truck — this is the strongest evidence for any claim.
Checking for concealed damage
Sometimes packaging looks fine on the outside but the item inside has been damaged in transit. Open your boxes and inspect your fireplace as soon as possible after delivery.
- If you find damage, photograph both the item and the packaging.
- Email us at support@lumiflares.com with your order number and photos.
- Keep all original boxes and packaging until your claim is fully resolved.
Report concealed damage within 48 hours of delivery. After this window, it becomes significantly harder to file a carrier insurance claim on your behalf.
What happens after you report damage
Once we hear from you, our team takes it from there. We'll handle the insurance claim with the carrier on your behalf.
- We'll work with you to arrange a replacement shipment or a full refund — whichever you prefer.
- Our team will keep you updated throughout the process so you always know where things stand.
Questions? We're happy to help.
Call us at 877-879-9191 or email support@lumiflares.com — whether you have a question before delivery or need help with a claim, our team is here for you.
Why Lumiflares
A fireplace is more than a purchase.
It should be an experience.
We're a specialist boutique — not a big-box retailer. Every brand we carry, every product on our site, and every customer we serve gets our full, personal attention. Here's what that means for you.
Personally curated by our founder
We carry Kingsman and Napoleon — two of the most respected names in fireplace craftsmanship — hand-selected by our founder for quality, performance, and safety. When you order, you'll receive a personal thank-you from them directly — because to us, you're not an order number. You're someone trusting us with your home.
100% secure shopping
Our site uses SSL encryption on every transaction. We never store your credit card information — shop with complete confidence.
Authorized dealer — warranty guaranteed
We're a fully authorized dealer for every brand we sell. That means your manufacturer's warranty is always valid and fully protected from day one.
Fully insured shipments
Every order is fully insured against loss or damage in transit. If something goes wrong on the way to you, we handle it — at no cost to you.
30-day returns
Not the perfect fit? Our 30-day return policy is straightforward and fair. We'll help you find the right solution — no pressure, no runaround.
Real support, real people
From the moment you order to the day your fireplace is installed, our team is here for you. Call, email, or reply to any of our messages — we always respond.
Free shipping on every order — no minimum required
We ship free to the contiguous United States on all orders. No hidden fees, no surprise charges at checkout. The price you see is the price you pay.
Still have questions? We'd love to hear from you.
Call us at 877-879-9191 or email support@lumiflares.com — our team is here to help you find exactly what you're looking for.
About the Brand
Napoleon
Napoleon is a Canadian manufacturer based in Barrie, Ontario, with decades of fireplace engineering behind it. Its electric collection — the Elevation, Astound, and TriVista series — pairs hyper-realistic flame technology with smart WiFi and voice control, and installs clean as a built-in or wall mount with no gas line or venting required. As an authorized Napoleon dealer, LumiFlares ships every unit new from the manufacturer with free shipping and the full factory warranty.
Shop All Napoleon